Frequently Asked Questions
Everything you need to know about shopping for your little ones at Kids Plaza.
How do I know which size will fit my child?
We provide a comprehensive size guide on every product page that correlates age, height, and weight. Since children grow at different rates, we recommend measuring your child and comparing it to our chart for the most accurate fit.
What is your return policy for kids' clothing?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. We understand that kids can be picky, so we make the exchange process as simple as possible.
Are the fabrics used safe for sensitive skin?
Absolutely. At Kids Plaza, we prioritize comfort and safety. Most of our collections are made from 100% organic cotton and OEKO-TEX certified fabrics to ensure no harmful chemicals touch your child's skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need an outfit for a special occasion sooner.
Do you offer gift wrapping or gift cards?
Yes, we offer premium gift wrapping services for birthdays and holidays. You can also purchase digital gift cards ranging from $25 to $200, which are delivered instantly via email.
How should I care for the clothes to prevent shrinking?
To keep our garments looking new, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat or line drying. Specific care instructions are also printed on the inner label of each item.